Co-Managed IT Service Management
IT strengthened by collaboration. Best for: Organizations with internal IT resources that need additional expertise, structure, and support.
Talk With An ExpertWhat Are Co-Managed
IT Services?
Co-Managed IT Services are a shared-responsibility for IT operations, escalation handling, and service delivery as we work beside your team to help manage, optimize, and support your technology environment as a whole.
This collaborative approach blends your internal team’s knowledge with MIS Solutions’ proven managed IT services; delivering deeper coverage, greater scalability, and added peace of mind without replacing your in-house IT function.
Rather than fully outsourcing IT, Co-Managed IT strengthens your existing capabilities by introducing process maturity, specialized expertise, advanced tools, and strategic guidance. The result is a balanced model where your internal team can stay focused on business-critical initiatives, while MIS Solutions enhances operations, service delivery, security, and continuous improvement through structured Managed IT service practices.
Get Started“We have been working with MIS for years and they are excellent. Great service and attention to detail. Highly recommend.”
— Andrew S., Partner
Collections Law Firm, Cincinnati
“Phillip has been a great help to our company. He is always pleasant, responsive and thorough. It has been a pleasure to work with the rest of the MIS team as well.”
— Jess H., Operations Manager
Restoration Company, Cincinnati & Dayton
“The MIS team has been SUPER helpful. Brian and Scott left no stone unturned and were so pleasant and helpful!”
— Sandy B.
Cincinnati
What’s Included in
Co-Managed IT Services
Your Co-Managed IT solution is tailored to complement your internal team and may include:
IT Helpdesk Support
Proactive monitoring, maintenance, and incident support to reduce workload on internal staff. Shared responsibility for IT operations, escalation handling, and service delivery.
Dedicated vCIO
A dedicated IT advisor providing end-to-end oversight ensuring stability, security, performance, and continuous improvement while guiding long-term strategy and supporting growth.
Cybersecurity Services
Security that anticipates, not reacts. Intelligent tools delivering around-the-clock protection, detection, and response.
Cloud Services
More cloud capability; Less Complexity. Collaborative cloud management that extends your team’s capabilities with expert support and scalable solutions.
Backup & Disaster Recovery
Built with your team. Ready for anything. Collaborative data protection and recovery solutions that strengthen resilience and reduce downtime risk.
Collaborative IT Support
Strategic collaboration — augmenting your team, not replacing it.
Benefits of Co-Managed IT
With a Co-Managed IT approach from MIS Solutions, organizations gain:
- Stronger IT coverage without expanding internal headcount
- Improved service consistency and reliability through IT best practices
- Reduced operational strain on internal IT teams, preventing burnout
- Access to advanced tools, expertise, and processes that may not exist in-house
- Enhanced cybersecurity posture through shared visibility and proactive management
- Greater alignment between IT operations and business objectives
- Flexible scalability as technology needs and organizational demands evolve
Co-Managed IT Services for
YOUR industry
Every industry runs on different technology, faces different risks, and operates under different pressures. We’ve built deep expertise in the ones that matter most to you. Don’t see your industry? We work with businesses across the Tri-State Area — chances are we know yours too.
Discover Our Solutions
Construction
Job site connectivity, mobile device management, and field-to-office file access — built for teams that work everywhere.
Legal
Ironclad data security, compliance-ready infrastructure, and zero-downtime operations for firms that can't afford IT surprises.
Manufacturing
Uptime, OT/IT integration, and compliance support for the factory floor and the front office.
Healthcare
HIPAA-aligned IT and cybersecurity for medical and dental practices handling sensitive patient data.
Engineering & Design
Large file handling, CAD application support, and secure cloud access for project-driven teams.
Non-Profit
Reliable, cost-effective IT that stretches your budget without compromising security or support.
Retail
POS system support, network reliability, and cybersecurity for businesses handling customer payment data.
Transportation
Fleet management technology, dispatcher connectivity, and always-on infrastructure for businesses that can't slow down.
Ready to stop worrying about IT?
Schedule a free 15-minute call. We'll listen to what's going on, tell you honestly whether we're a good fit, and show you exactly what working with MIS looks like from day one.
- Clear Agreements with No Surprises
- On-site onboarding included
- Dedicated vCIO from day one