Real-Time Partner Feedback

At MIS Solutions, we value transparency and continuous improvement. That’s why we use Crewhu, a specialized feedback, gamification, and recognition platform designed for Managed Service Providers. Crewhu allows us to capture real-time feedback from our partners about their experiences with our technicians. This feedback is crucial for us to improve performance, keep partners happy, and grow our organization. We are proud to share these testimonials with you, showcasing our dedication to exceptional service and partner satisfaction.

Partner success stories

The MIS team has been SUPER helpful to me and to us. I needed some additional work over the holidays and upon our return after the holidays…Brian and Scott left “no stone un-turned” and were so pleasant and helpful! I am grateful!

— Sandy B, Principal Early Childhood at Private School in Cincinnati

Quick and accurate service every time we call. Our internet and internal systems issues have never been in better hands. It costs just a little bit more to go first class! Would recommend.

— Randy Z., CEO at Design Company in Cincinnati

We have been working with MIS for years and they are excellent. Great service and attention to detail. Highly recommend.

— Andrew S., Partner at Collections Law Firm in Cincinnati

Phillip has been a great help to our company. He is always pleasant, responsive and thorough. It has been a pleasure to work with the rest of the MIS team as well.

— Jess H., Operations Manager at Restoration Company in Cincinnati & Dayton

The YES Home has been a customer for several years. We now have confidence in our security and when we don’t know what to do (which is pretty often), MIS responds in a timely manner to get us back online and back to business. We are a ways away from MIS and that has not stopped the quality and timeliness of service.

— Amy P., Executive Director at Non Profit in Indiana

MIS Solutions is a great strategic partner. Their leadership listens to feedback and responds with solutions, and I appreciate their culture to attract and retain top talent. Finally, the managed service team is consistent, responsive and professional. To United, MIS is more than just a service provider…they are our IT team!

— Brian H., CFO at Construction Company in Cincinnati

Some of the best, if not the best, IT support in Cincinnati. I'd recommend them to anyone; my friends, colleagues, even my enemies!

— Elias D., CTO at Law Firm in Cincinnati

Rick was prompt and prepared. He handled our issues and offered to go above and beyond. He was friendly and knowledgeable.

— Warren B., Director of Finance at Construction Company in Cincinnati

MIS Solutions is the best you can get. Always helpful, always on top of everything, and a pleasure to work with. Chris is awesome and he gets things done and taken care of quickly!! Very intelligent guy!!

— Joseph K., Operations at Construction Company in Cincinnati

The techs are nice and knowledgeable. I like that we have a dedicated team, but that anyone who answers the phone will still help if they can!

— Rachel V., Executive VP at Retail Company in Cincinnati

In 2016, our school made the decision to outsource all internal IT functions to MIS Solutions. While there was a cost savings as a result of this decision, that was not the primary reason for outsourcing. MIS offered valuable knowledge and expertise beyond what the school was capable of resourcing. It was that value-added proficiency that was the main driver to outsource with them. Fast forward three years later and I can say that was one of the best decisions we made during my tenure there. MIS exceeded the expectations we outlined together when we made the transition. The MIS Staff is friendly, responsive, and knowledgeable. Our primary contact, Jason Null, works closely with our school to keep us up to date in the fast-changing world of technology. Our school highly endorses MIS Solutions.

— Mike W., CFO at Private School in Cincinnati