Managed IT Services for the Greater Tri-State Area
Most IT companies fix the symptom and move on. MIS Solutions fixes the root cause, and you’ll always talk to someone who already knows your business, your systems, and your goals. Fast response. No hidden costs. A dedicated technology strategist from day one.
“MIS Solutions is a great strategic partner. Their leadership listens to feedback and responds with solutions. The managed service team is consistent, responsive and professional. To United, MIS is more than just a service provider — they are our IT team.”
—Brian H., CFO · Construction Company, Cincinnati
Save Time & Money with MIS Solutions’ Managed IT Services
You’re not alone. These are the exact reasons businesses across the Tri-State Area switch to MIS.
You call in the same problem and get a different technician every time
Issues get “fixed” but keep coming back two weeks later
Your IT company responds when it’s convenient for them, not you
You got hit with a surprise invoice for work you thought was included
Your vendor and your IT company keep pointing fingers at each other
You have no idea what your IT roadmap looks like for next year
If any of this sounds like your current situation, you’re not alone, and there’s a better way.
Your IT situation is unique. Your plan should be too.
Most of our clients fall into one of these situations — find yours.
Managed IT Services
You don’t have an internal IT person and you don’t want one. We become your entire IT department — helpdesk, security, strategy, and everything in between.
Best For: Small-to-medium businesses with 10–100 employees
Managed IT Services + On-Site Support
Same as Fully Managed IT, plus a dedicated technician physically at your location on a regular basis. For businesses that need hands-on support, not just remote fixes.
Best For: Larger businesses or multi-location operations without internal IT
Co-Managed IT Services
You have an IT person or small team but they’re stretched thin, missing coverage, or need a strategic layer above them. We plug in where you need us.
Best For: Businesses with 1–3 internal IT staff who need backup and depth
VoIP Phone Systems
You need your team to stay connected and responsive from anywhere, while saving on phone costs.
Best For: Businesses still on legacy phone systems or paying too much for telecom
Cybersecurity Services
Your current IT setup works — but you’re not confident your data and systems are protected. We layer enterprise-grade security on top of whatever you already have.
Best For: Any size business that’s had a scare, handles sensitive data, or operates in a regulated industry
Website Development & Hosting
You need a clean, modern website that builds trust, loads fast, and converts visitors into leads. We design, host, and manage reliable WordPress sites so you never have to worry about technical headaches.
Best For: Service-based businesses looking to scale their online presence or upgrade to fast, managed WordPress hosting.
With a dedicated vCIO included, we align every technology decision with your business goals to maximize value, reduce risk, and accelerate growth.
Schedule a 15-minute call so we can understand your business, your current situation, and what’s not working. No pressure, no pitch — just an honest conversation about whether we’re the right fit.
Step 02
We Assess Your Environment
Your dedicated vCIO conducts a comprehensive on-site and remote assessment of your current IT infrastructure — identifying vulnerabilities, gaps, and opportunities you may not even know exist.
Step 03
We Build Your Technology Roadmap
We present our findings, create a strategic IT roadmap aligned with your business goals, and walk you through exactly what we recommend — and why. No jargon, no upsells you don’t need.
Step 04
Your Dedicated IT Team Gets to Work
For your first 60 days, we’re on-site. Your dedicated IT team implements the approved strategy, optimizes your systems, and makes sure your team is confident and supported every step of the way.
Here’s exactly what happens when you work with MIS.
No surprises. No guesswork. Just a clear path from your first call to a fully optimized IT environment.
Every industry runs on different technology, faces different risks, and operates under different pressures. We’ve built deep expertise in the ones that matter most to you. Don’t see your industry? We work with businesses across the Tri-State Area — chances are we know yours too.
“We have been working with MIS for years and they are excellent. Great service and attention to detail. Highly recommend.”
— Andrew S., Partner Collections Law Firm, Cincinnati
“Phillip has been a great help to our company. He is always pleasant, responsive and thorough. It has been a pleasure to work with the rest of the MIS team as well.”
“The MIS team has been SUPER helpful. Brian and Scott left no stone unturned and were so pleasant and helpful!”
— Sandy B. Cincinnati
“We now have confidence in our security and when we don’t know what to do, MIS responds in a timely manner to get us back online and back to business. We are a ways away from MIS and that has not stopped the quality and timeliness of service.”
— Amy P., Executive Director Non-Profit, Indiana
“Quick and accurate service every time we call. Our internet and internal systems issues have never been in better hands. It costs just a little bit more to go first class!”
Most IT companies give you a help desk. MIS gives you a strategist.
Your dedicated Virtual CIO doesn’t wait for something to break. They learn your business, build your technology roadmap, manage your vendors, and plan your IT budget from day one.
Knows your business, not just your network
Your vCIO learns your operations, your team, and your goals — so every recommendation is built around your business, not a generic template.
Plans your technology budget
No more surprise IT costs. Your vCIO maps out your technology needs 12–24 months in advance so you can plan and budget with confidence.
Manages your vendors so you don’t have to
When your software vendor and internet provider are pointing fingers at each other, your vCIO makes the calls. You stay out of it.
IT That Leads, Not Just Reacts.
Every MIS client is assigned a dedicated vCIO who conducts your initial network discovery, stays assigned to your account, and meets with you quarterly to align your technology with where your business is headed. When you have a big decision to make like new software, infrastructure upgrade, security concern — you have someone who already knows your environment and your goals.
This is the difference between IT that reacts and IT that leads.
When something goes wrong, you shouldn’t have to explain your entire setup to a stranger. Your dedicated IT team already knows your business, and they’re ready when you need them.
From urgent technical emergencies to everyday IT requests, your MIS support team responds fast, fixes the root cause, and follows up to make sure it stayed fixed. No call centers. No ticket queues that disappear into the void. Just a consistent team of IT experts who treat your business like their own.
The Best of the Best. Every Time.
Our team is equipped to tackle your challenges head-on every time. We pride ourselves on being excellent and always want to make it right for you and your team. Rest assured that we’ll be on it and ready to roll whenever you need help.
Fast response when it matters most
Whether it’s a Monday morning outage or a Friday afternoon emergency, your team picks up. Response times are measured in minutes, not days.
IT administration handled end-to-end
User onboarding, software updates, security patches, vendor calls — your dedicated IT team handles it all so your staff can focus on their work.
Got questions? We’ve got straight answers.
No jargon. No runaround. Just honest answers to the questions we hear most from businesses across the Tri-State Area. More Questions? Book a Free IT Consultation
The best way to find out is a free 15-minute call. We’ll listen to your current situation, ask a few questions about your business, and tell you honestly whether we’re a good fit. No pressure, no pitch. If we’re not the right match, we’ll tell you that too.
Most of our clients have between 20 and 250 employees. They either have no internal IT staff and need someone to handle everything, or they have a small IT person staff who needs strategic backup. If that sounds like you, we’re probably a good fit.
We have deep experience in construction, legal, manufacturing, healthcare, engineering, and non-profit. Our #1 nationally ranked construction IT practice means we’ve solved problems most IT companies have never seen like job site connectivity, mobile device management, field-to-office file access, and more.
Yes. We serve businesses throughout the greater Tri-State Area including Dayton, Northern Kentucky, Indianapolis, and surrounding communities. If you’re not sure whether we cover your area, just ask — chances are we do.
We hear this a lot, and it’s a fair concern. The honest answer is that switching to the wrong IT company isn’t worth it. But staying with an IT company that’s reactive, slow, or costing you hidden fees isn’t worth it either. Our on-site onboarding process is specifically designed to make the transition smooth. For your first 60 days, we’re on-site to make sure nothing falls through the cracks.
Most clients are fully onboarded within 30 to 60 days. Your dedicated vCIO conducts the network discovery first, then your IT team implements the approved strategy while your systems stay operational. You won’t experience downtime during the transition.
Nothing gets ripped out without your knowledge and approval. Your vCIO assesses your current environment first and recommends what to keep, what to replace, and what to optimize. We work around your business, not the other way around.
A Virtual CIO is a dedicated technology strategist assigned to your account from day one. Unlike a standard helpdesk that reacts to problems, your vCIO proactively plans your IT roadmap, manages your vendors, oversees your technology budget, and meets with you quarterly to make sure your technology is aligned with where your business is headed. Every Managed Services client gets one, it’s not an add-on.
Response times are measured in minutes, not days. Whether it’s a Monday morning outage or a Friday afternoon emergency, your team picks up. We’ll share our specific response time metrics on your consultation call.
Yes, and this is something most IT companies don’t do. When your internet provider and your software vendor are pointing fingers at each other, we get on the phone so you don’t have to. Vendor management is included in your plan.
Pricing depends on the number of devices, your infrastructure, and the level of support you need. What we can tell you upfront is that there are no hidden labor charges. Project work, server replacements, and migrations are included in your plan. The best way to get accurate pricing is a free consultation where we understand your specific situation.
No. This is one of our core commitments. Most IT companies charge project labor on top of your monthly fee — sometimes $150 to $250 per hour for work you thought was covered. At MIS, project work is included. What you’re quoted is what you pay.
Every plan includes helpdesk support, proactive monitoring, security patching, vendor management, and a dedicated Virtual CIO. Higher-tier plans add on-site support and enhanced cybersecurity. We’ll walk you through exactly what’s included during your consultation.
Yes. Our Cybersecurity Services plan is available for businesses that have existing IT support but need enhanced protection like ransomware defense, threat monitoring, compliance support, and security training for your staff.
MIS Solutions has been serving businesses in the Tri-State Area for 20+ years. We have offices in Cincinnati and Indianapolis and serve businesses throughout Ohio, Indiana, Kentucky, and the surrounding region.
Our Cincinnati office is at 7849 Palace Drive, Cincinnati OH 45249. Our Indianapolis office is at 6321 S East St, Indianapolis IN 46227. Both locations serve surrounding communities across Indiana, Ohio, and Kentucky in the Tri-State area.
Three things stand out. First, every client gets a dedicated Virtual CIO, or a named technology strategist who knows your business and plans your IT roadmap. Second, we fix root causes, not just symptoms. We’re proud to say that our clients consistently mention in reviews that problems get solved permanently, not patched temporarily. Third, we include project labor in your plan with no surprise invoices when something bigger needs to be fixed.
Book a free 15-minute IT consultation. We’ll listen to your situation, answer your questions, and tell you honestly whether we’re the right fit. No commitment required.
Schedule a free 15-minute call. We'll listen to what's going on, tell you honestly whether we're a good fit, and show you exactly what working with MIS looks like from day one.
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Comprehensive IT Service Management
Our IT Service Management (ITSM) framework is designed to streamline and enhance your organization's IT operations. By implementing best practices, we ensure that your IT services align with your business goals, leading to improved efficiency and productivity.
With a focus on continual service improvement, our ITSM solutions include incident management, problem management, and change management. This structured approach not only minimizes downtime but also enhances user satisfaction, allowing your team to focus on core business activities.
Cybersecurity Solutions Tailored for Your Business
In today's digital landscape, robust cybersecurity measures are essential for protecting sensitive data and maintaining business continuity. Our cybersecurity solutions are tailored to meet the unique needs of your organization, ensuring that you are safeguarded against evolving threats.
We employ advanced security protocols, including threat detection, vulnerability assessments, and incident response planning. By partnering with us, you gain access to a dedicated team of cybersecurity experts who are committed to keeping your systems secure and your data safe.
Cloud Services to Enhance Flexibility and Scalability
Our cloud services provide businesses with the flexibility and scalability needed to adapt to changing market demands. Whether you are looking to migrate to the cloud or optimize your existing cloud infrastructure, we offer tailored solutions that fit your requirements.
From cloud storage and computing to disaster recovery solutions, our offerings are designed to enhance operational efficiency while reducing costs. With our expert guidance, you can leverage the cloud to drive innovation and improve collaboration across your organization.
Strategic IT Consulting for Future Growth
Our strategic IT consulting services empower businesses to navigate the complexities of technology and align their IT strategy with long-term goals. We work closely with your leadership team to identify opportunities for growth and improvement.
Through comprehensive assessments and tailored roadmaps, we help you leverage technology effectively to drive business transformation. Our consultants bring industry expertise and insights that enable you to make informed decisions, ensuring your organization remains competitive in a rapidly evolving landscape.
